Performance Matters Ltd (“PML“, “we”, “us”, “our”) respects your right to confidentiality and to the privacy of the information you entrust to us. As part of this fundamental obligation, we are committed to the appropriate protection and use of your Personal Data that we collect from you and to complying with our obligations under the Data Protection Act 2018 and the General Data Protection Regulation ((EU) 2016/679) (“Data Protection Law“).
We are classified as a “Controller” under Data Protection Law in respect of certain Personal Data you furnish to us.
1. What Is Personal Data
“Personal Data” is any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier such as a user IP addresses or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and includes Special Categories of Personal Data.
“Special Categories of Personal Data” is any Personal Data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data.
2. Types of Information Collected and Processed
We collect and process Personal Data relating to you in connection our relationship with you. This Personal Data may include your name, mailing address, e-mail address, telephone number, fax number and psychometric, personality or survey results. [For instance, by registering for PML’s newsletters or alerts, you agree to receive the correspondence to which you have subscribed at the e-mail address that you provided at registration. Only PML or its agents will contact you using this e-mail address.]
We may also collect and process certain non-Personal Data from you such as statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
3. Technical Data Collected
When you visit our website, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
4. Sources of Personal Data
We collect data from you and from the following sources: our website, emails you send us or that we exchange, completed online psychometric, personality or survey results
5. Purposes for which we hold your information
We use the non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us give a better user experience.
The Personal Data that is referred to above will be processed for the purposes of:
– contacting you if required to respond to any communications you might send to us;
– providing our services to you on the basis of your engagement with us;
– providing you results, reports or feedback related to online surveys completed
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each mailing.
6. About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
7. Your Rights
You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your Personal Data:
– The right to access your Personal Data;
– The right to request the rectification and/or erasure of your Personal Data;
– The right to restrict the use of your Personal Data;
– The right to object to the processing of your Personal Data;
– The right to be forgotten in certain circumstances; and
– The right to receive your Personal Data, which you have provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller.
You may inform us of any changes in your Personal Data, and in accordance with our obligations under Data Protection Law, we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you, to request a copy of your personal data, to have your Personal Data updated, amended or removed from our database or to exercise of the other rights set out above, please contact us at [email protected]
8. How we secure your Personal Data
Your Personal Data is held on secure servers in Ireland which are hosted by Digiweb. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
9. How long we retain your Personal Data
10. Links to Other Websites
11. Changes to Our Policies
12. Enforcement of this Privacy Statement
This website is owned and operated by PML.
We are registered in Ireland under CRO number 480438 and our registered office is at 38 Hannaville Park, Dublin 6W, Ireland.
Performance Matters Ltd, 38 Hannaville Park, Dublin 6
You have the right to lodge a complaint with the Data Protection Commission and they may be contacted at (https://www.dataprotection.ie/docs/Contact-us/11.htm).